Be the first Conservation Guide customer!
Hello! We’re happy to announce some important new updates on Conservation Guide:
This is a big new step for us and hopefully global conservation in general, as we roll out the ability for you to apply for and book experiences on the platform.
Once you've decided to book an experience on Conservation Guide you can start the application process.
This is split into five easy steps:
Read more about how it works on our booking FAQ page.
Everything works, but we are new to this! So, booking is currently in beta while we listen to your feedback and make continuing improvements.
We are collaborating with a number of forward-thinking conservation organisations so that they can be the first to offer bookings for their experiences on the platform.
The first two experiences you can book are:
Hoedspruit, South Africa
DAKTARI offers a unique opportunity to inspire and teach children from rural communities about the importance of the natural world.
Study critically endangered Utila spiny-tailed iguanas, invertebrates, bats, and other reptiles and amphibians on a beautiful Caribbean island.
We will add bookings to more experiences while we listen to your feedback and improve. Keep an eye out for announcements.
Have any feedback? We plant a tree in your name for each piece of substantial feedback you provide.
Once you're ready to pay for an experience, you can do so with any major credit or debit card.
We integrated Stripe to manage the payment process, and we hope to add more payment options in the future, including:
All payments are handled by Stripe and are fully secure.
Once you've applied for an experience or made a purchase, you can view your booking in the Bookings section.
In this section, you can view the status of your application, as well as click through to view all your booking and billing details.
Want to check your billing details? You can view and update your them in the Account section.
Another exciting feature is the ability to send a message directly to an organisation from their experience page.
Click the button in the right-hand sidebar to start chatting.
It may be that the organisation you're trying to contact is on the other side of the world and may not be available to answer instantly.
In this case, there are a few options for keeping you updated:
If you need to download or delete a conversation, all you have to do is click the icon in the chat screen. You can also block users from contacting you should the need arise.
That's it - we hope to welcome you as a Conservation Guide customer very soon!
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